Preparing for Bybit identity verification when you live in Italy

Identity verification is usually the first real obstacle between opening an account and actually using it. Most delays have ordinary causes: a blurry photo, a document close to expiry, a name typed differently from the one printed on the card, or an address that does not match the proof provided. None of these are difficult to fix, but each failed attempt costs time and sometimes requires waiting before you can submit again. This guide walks through the preparation that tends to make the process smoother, from choosing which document to use to responding calmly if the platform asks for more information. Always follow the current steps shown in the app, since the exact screens can change.

Choose a valid document and check it first

Start by deciding which identity document you will use, such as an identity card or passport, and confirm it is the type currently accepted in the verification flow for your country. Look at the expiry date: a document that expires within a few weeks may cause trouble later even if it is accepted today. Make sure the card is not damaged, laminated over, or worn so badly that the text or photo is hard to read. If you have both a passport and an identity card, pick the one whose details you can reproduce exactly when filling in the form.

Type your details exactly as printed

The most common mismatch is between what you type and what the document shows. Enter your full name in the same order and spelling, including second names if they appear on the card. Use the date of birth format the form requests and double-check the day and month, which are easy to swap. Your residential address should match any proof of address you may be asked for later. If you recently moved, make sure the supporting document reflects the new address before you start, rather than submitting old details and hoping they will be accepted.

Take clear photos and a proper selfie

Place the document on a dark, flat surface in good natural light, and avoid flash, which often creates glare across the photo or the security features. All four corners should be visible and nothing should be covered by your fingers. For the selfie or liveness check, remove sunglasses and hats, face the camera directly, and follow the on-screen prompts at a steady pace. Use your own phone in a private place, and never send document photos through chat apps or to anyone claiming to help you verify faster, since genuine support will never ask for that.

What to do if verification is rejected

A rejection is usually accompanied by a reason, even if it is brief. Read it carefully before trying again and fix the specific issue it mentions, whether that is image quality, a mismatch in details, or an unsupported document. Avoid submitting the same photos repeatedly, because this rarely changes the outcome. If the message is unclear, contact Bybit through the official help centre or in-app support and describe what you uploaded. Keep a short note of dates and ticket numbers so you can refer back to them if the case takes several exchanges.

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Scenario checkpoint

• Confirm your identity document is accepted, undamaged and not close to its expiry date before you begin.
• Type your name, date of birth and address exactly as they appear on your official documents.
• Photograph the document on a flat dark surface in natural light with all four corners visible and no glare.
• Read any rejection reason carefully and fix that specific issue before submitting again through official channels.